Frequently Asked Questions

Does a carer have to pay?

*A carer is defined as a disability support worker

Where a carer is working alongside an individual they do not have to pay for themselves. The same carer must attend all classes in the course for health and safety purposes. 

How do I book into a course?

You can book a course online via the link, if you are experiencing issues please email info@thegoodfoundation.com.au or contact our support office at 03 9282 9100.

How do I redeem a gift voucher?

You can use a valid gift voucher as payment for a course via the instructions provided during the purchase. You can also drop into a centre with your valid gift voucher where you will be provided with a range of class options to book into. Mobile kitchens do not sell or redeem gift vouchers. For further assistance please email info@thegoodfoundation.com.au

How do you accommodate different community groups?

We work with many different community groups. Please read our community group case studies here or contact the team to discuss 03 9282 9100 

How do you accommodate people in wheelchairs?

For the Mobile Kitchens, if required we will run an All Access Course offsite to allow participants with mobility issues and their carers to attend. More details of the All Access Course time and location information can be obtained from the team if you believe this is something that may be required for you or your clients.

Mobile Kitchen Queensland: 0438 013 568

How does the course work?

Jamie's Ministry of Food is a practical online cooking course where participants learn to make delicious, nutritious, simple and affordable meals from scratch through hands on cooking. Participants attend at the same time each week and classes run for 60 minutes. With an emphasis on fresh produce, nutrition and life skills, participants will also learn lots of Jamie Oliver's hints, tips and shortcuts along with his incredible recipes.  

Jamie Oliver's Learn Your Fruit and Veg is a fun and engaging 30 minute online cooking program recommended for children aged between 3 - 12 years. Children learn all about a hero fruit or vegetable: how it's grown, what to look for when buying them, how to store them; and we then cook together a delicious Jamie Oliver non-heat recipe showcasing the hero fruit/veg. 

How much does a course cost and how do I pay?

The course costs $30 per class for full fee, $15 per class for students and $10 per class for a valid concession card holder. The total cost of the course is the cost per class multiplied by the number of weeks in the course. You can pay online using a credit card or PayPal. If you want to pay cash for a course, you may do so in the centres. 

We define you as Concession if you hold one of the following:

  • Health Care Card
  • Health Benefit Card
  • Seniors Card
  • Centrelink or Veterans Affairs Pensioner Cards
  • Asylum Seeker Concession Card
  • Centrelink Digital Wallet

Or if you are:

  • Aged 70 or over
  • Classified as a War Widow by Veterans Affairs
  • A refugee

We define you as Student if you do not meet the above criteria but hold one of the following:

  • Student Transport Concession Card
  • International Student Identity Card
  • Student ID Card

We define you as Full Fee if you do not meet any of the above criteria.

Is the program accessible for people with a disability or special needs?

Participants with a disability or special needs are welcome to join both Jamie's Ministry of Food and Jamie Oliver's Learn Your Fruit and Veg programs. When a carer is required, the same carer must attend all classes for health and safety purposes. 

My client has done cooking classes in the past without the need for a carer, why do they need to have a carer to participate?

Due to this being a kitchen environment The Good Foundation conducts its own skills assessments. All of our assessments are tailored to the individual and based on what is considered necessary to ensure the participant can operate safely in the centre and get the most out of the class. Our program is quite fast paced and the Food Trainer is teaching up to 12 people, they do not have the ability to work one on one with participants and support additional needs. The carer may be required to help the individual keep pace with the rest of the class and get the most out of the experience.

Please keep in mind when entering participants into group bookings through the booking form that carers take the place of a participant so are required to part of the 12 places booked.

My clients have financial issues, can you waive the course fee?

Unfortunately no, the course fee is already highly subsidised thanks to the support of our partners. A nominal rate has been selected to cover running costs and to ensure commitment. 

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